Collection of Personal Information
Finx Brokers requests some of your personal information (name, telephone, e-mail, etc.) from you in order to better serve its customers. This information collected on Finx Brokers’s servers is used in periodic campaign studies, designing special promotional activities for customer profiles and customer “classification” studies aimed at preventing spam e-mails; It is used only within Finx Brokers. Finx Brokers does not share the information it collects from the membership forms with third parties without the knowledge of the member in question or otherwise, and does not use or sell it for commercial purposes for any reason other than activity. Customer information can only be disclosed to official authorities if this information is duly requested by the official authorities and in cases where it is obliged to make a statement to the official authorities in accordance with the provisions of the mandatory legislation in force. Only the Customer can access all the information entered into the system by the Customer and can only change this information with the Customer’s approval. It is not possible for anyone other than the authorities to access and change this information.
Placing a cookie on the customer’s computer in order to collect information about how the customer uses the Company website is also included in the information collection procedure of the Company. The application of these information collection methods aims to ensure customer safety. These Cookies used by the company do not contain personal, account or password information of visitors.
Customers agree that they are willing to share their personal information with the Company. The purpose of collecting this information is to achieve the “Know Your Customer” standard and to ensure the security of the customer in his transactions. Customers are obliged to provide the Company with real, up-to-date and accurate information about their identity. They must declare that they will not engage in fraudulent or fraudulent behavior and attitude, that they will not impersonate another person, or that they will not seek to imitate or represent another person. Accounts opened under a different name can be frozen or closed by the company without paying any fee, in case of detection.
State of Disclosure
The Company will never disclose the personal and confidential information of its customers to a third party without the express and written consent of its customers, except for special situations that require legal obligations or the need to verify the identity of the customer in order to protect the customer’s account and secure his personal information.
Customer information may be disclosed within the framework of legal regulations, if requested by the regulatory bodies, judicial and executive authorities to which the Company is subject.
Communication with the Customer
The Company may contact its customers from time to time by telephone or e-mail in order to offer information about financial transactions, to provide information or to inform about current promotions. Customers confirm that they consent to such communication with them with the terms and conditions they have approved while becoming a member of the Company. If our customers, who do not want such communication with them, want to leave our daily e-mail mailing list at any time, they can easily unsubscribe from the e-bulletin membership with one click by clicking on the “Please click to unsubscribe from our e-bulletin list” link at the bottom of the e-mails we send. . Messages can only be used for review and storage by Company officials in order to provide better customer satisfaction and a more efficient transaction infrastructure. These messages are never shared with unauthorized persons outside the institution.